Frontliner Bootcamp - Semarang

Join Global Digital Niaga in our Frontliner Bootcamp in Semarang! This is a unique opportunity to kickstart your career in the banking and financial services sector. As a Frontliner, you will be at the forefront of customer service, ensuring a seamless and positive customer experience. Our bootcamp is designed to equip you with the essential skills and knowledge to excel in this dynamic industry.

Semarang is a vibrant city with a rich cultural heritage, offering a great quality of life. As a Frontliner at Global Digital Niaga, you will have the chance to work in a supportive and collaborative environment, where your contributions are valued. We are committed to fostering a culture of continuous learning and development, ensuring that you have the tools and resources to grow both personally and professionally.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to ensure a seamless banking experience.
• Assist customers with their banking needs, including account management, transactions, and customer inquiries.
• Use our in-house CRM system to manage customer interactions and ensure timely follow-ups.
• Stay updated with the latest banking products and services to provide accurate information to customers.
• Collaborate with the team to ensure high service standards and customer satisfaction.
• Participate in regular training and development sessions to enhance your skills and knowledge.
• Maintain a clean and organized work environment.
• Adhere to company policies and procedures to ensure compliance and security.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in customer service or a related field.
• Familiarity with basic banking products and services.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to learn and adapt to new technologies and processes.
• Ability to work both independently and as part of a team.

🛠️ Keahlian

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