Marketing Communication & Customer Experience Supervisor

Indopacific Medical Investment is a rapidly growing company in Indonesia's healthcare sector, dedicated to providing high-quality medical equipment and services. We are seeking a dynamic Marketing Communication & Customer Experience Supervisor to join our team in Jakarta Selatan. This role offers a unique opportunity to lead transformative branding and digital initiatives, combining creative marketing execution with customer-centric innovation to elevate our brand in the competitive healthcare market.

In this role, you will be responsible for developing and implementing comprehensive marketing strategies that drive brand awareness and customer engagement. You will work closely with cross-functional teams to create compelling content, manage digital campaigns, and ensure seamless customer experiences across all touchpoints. This is a chance to make a significant impact on our brand's growth and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Develop and execute marketing strategies to enhance brand visibility and customer engagement.
• Manage digital marketing campaigns using tools like Google Analytics, SEMrush, and Hootsuite.
• Create and curate engaging content for social media platforms, including Instagram, Facebook, and LinkedIn.
• Conduct market research to identify trends and opportunities in the healthcare sector.
• Collaborate with the sales and customer service teams to ensure a seamless customer experience.
• Monitor and analyze marketing performance metrics to optimize campaign effectiveness.
• Lead brainstorming sessions to develop innovative marketing ideas and initiatives.
• Ensure compliance with all marketing regulations and industry standards.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum of 5 years of experience in marketing communication and customer experience roles.
• Proven track record of successful marketing campaigns in the healthcare industry.
• Strong understanding of digital marketing tools and platforms.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with healthcare regulations and industry standards.
• Certification in digital marketing or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait